Premium Digital Safe
Price range: €120 to €170
- CERTIFIED SAFE
GENIE HAND SHIPPING AND RETURNS
The Genie Hand shipping and returns page contains all the information relating to deliveries, shipping times, returns, refunds and after-sales assistance.
Shipping to Italy
Genie Hand offers free shipping throughout Italy via tracked express courier.
Deliveries are generally made within 24 business hours. For Sicily, Calabria, and Sardinia, delivery times may take up to 48 hours.
All orders are shipped with tracking to allow the customer to monitor the shipment in real time.
Shipping to Europe
European shipments are made via traceable express courier with estimated delivery times between 24 and 72 working hours.
Shipping costs Europe:
- Large Safe: €20
- Medium and Standard Safe: €10
- Small Safe: €5
Delivery times may vary slightly depending on the destination country and periods of peak demand.
Returns and Refunds
Genie Hand guarantees a full refund of your purchase if the product is returned intact within 30 days of the purchase date.
To make a return, you must contact customer service by email in advance.
Return shipping costs are the responsibility of the customer, except in cases covered by the legal guarantee.
Warranty and Assistance
All Genie Hand products are covered by a 2-year warranty.
The warranty includes the replacement of malfunctioning parts or, where applicable, the complete replacement of the product.
Furthermore, in cases covered by the warranty, shipping costs are paid by the seller.
Contacts and Support
For any information regarding shipments, deliveries, returns, refunds, or assistance, you can contact Genie Hand by email.
Support email:
info@geniehand.it
For further details, please also see the Contact, Warranty and Support, and Privacy Policy pages.
WARRANTY
The legal guarantees provided by current legislation apply to the sale of safes.
In the event of manufacturing defects or lack of conformity, the Customer will have the right to have the Product restored to conformity, free of charge, through repair or replacement. If one of the circumstances provided for by law applies, the Customer may request an appropriate price reduction or termination of the contract and subsequent refund of the price paid.
We are only responsible for defects of conformity that become apparent within 2 years of delivery of the Product. Any action to assert defects expires 26 months after delivery of the safe.
SUPPORT
Our team is available 7 days a week from 9am to 6pm.
For any questions, please contact our Customer Service by email at info@geniehand.it or by phone at 349 29 44 137
QUANTITY DISCOUNT HOW DOES IT WORK?
The quantity discount consists of a price reduction in exchange for the purchase of more than one safe.
It is offered to customers and applies on a cumulative basis, so for each order, it does not matter whether the safes purchased are of the same model.
from 2 to 4 safes = 3% discount
from 5 to 9 safes = 5% discount
10 to 14 safes = 10% discount
15+ safes = 15% discount
The discount amount will be displayed in your cart at checkout.








